Shipping policy
Shipping Policy
1. Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
In case of any delays due to high order volume or supply issues, we will notify you promptly.
2. Shipping Rates & Delivery Estimates
We offer nationwide shipping through reliable courier partners.
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–5 business days | Free / Based on order amount |
| Express Shipping | 1–2 business days | Additional charge |
Delivery times may vary depending on your location and courier service conditions.
3. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and link to track your package.
Please allow up to 24 hours for tracking information to become available.
4. Shipping Locations
Currently, we ship within Pakistan (or change to your country if different).
We are working to expand international shipping soon — stay tuned!
5. Delays & Exceptions
We are not responsible for delays caused by:
-
Incorrect shipping address provided by the customer
-
Courier service delays
-
Weather conditions or public holidays
If your order is delayed or lost in transit, please contact us and we’ll assist in resolving the issue.
6. Damaged or Lost Packages
If your order arrives damaged or does not arrive at all, please contact us immediately at [your email address].
We will investigate the issue with the courier and arrange a replacement or refund as applicable.
7. Contact Us
For any questions about shipping or delivery, please contact us:
📧 Email: [ukshoppingmall61@gmail.com]
📞 Phone: [03327288562]
🏪 Business Hours: Monday–Saturday, 9 AM – 6 PM